Viewing and Ordering

I have lost my sitting ID, how do I order my photos?
School Photography Customers Please email customerservice@pret-a-portrait.net with the following details: School Name Pupil/Student Name, Class Name. ...
Fri, 8 Jan, 2021 at 1:24 PM
How do I select and use ‘Favourites’?
Please create or login to your account before you select favourites. Then click or touch the heart in the bottom right hand corner of your favourite picture...
Fri, 8 Jan, 2021 at 1:24 PM
Can I still order my photographs once the early bird discount expires?
Yes, unless instructed otherwise, we store image files for at least ten and often up to sixteen years; see https://www.pret-a-portrait.net/privacy-statement...
Fri, 8 Jan, 2021 at 1:25 PM
Will the pictures I order be exactly as I see them online or are they edited?
The images you view online are generally un-retouched ‘straight from the camera’. Any that you order will automatically be retouched to clean the background...
Mon, 18 Jan, 2021 at 5:09 PM
Can I make adjustments to my pictures?
Most pictures taken since September 2022 will have been cleaned up automatically before they go online, so you will be viewing a 'print-ready' image...
Wed, 9 Nov, 2022 at 4:20 PM
One or more of my pictures is cropped so that part of a head or body is ‘missing’.
We offer a range of pictures for our customers to choose from. Some of them may be tightly cropped as these are amongst our most popular shots. But if they’...
Mon, 18 Jan, 2021 at 5:10 PM
When I enter my sitting ID, the website takes me to a login page instead of my album?
This could be one of two things: Take care that you are entering the Sitting ID correctly. Watch out for the letter ‘O’ and the number ‘0’, or the letter ‘...
Mon, 18 Jan, 2021 at 5:11 PM
Can I share my sitting ID with family and friends and will they be able to see my account?
Yes. You are welcome to share your Sitting ID with family & friends. This will give them access to the pictures but not to your account. If they want to...
Mon, 18 Jan, 2021 at 5:11 PM
Can I change the background colour?
No sorry. We cannot change the background colour of our pictures.
Mon, 18 Jan, 2021 at 5:11 PM
DIGITAL FILES (JPEGS): Do I own the copyright of my images once I purchase the JPEG?
Pret-a-Portrait retains copyright of all the images it takes including any purchased as jpegs. The purchaser has permission to make prints or use these file...
Mon, 18 Jan, 2021 at 5:12 PM